Where do you ship?
We ship to the following countries:
Italy, Slovenia, Austria, Germany, Netherlands, Belgium, Luxembourg, Denmark, France (except for Corsica), UK (except for Channel Islands), Czech Republic, Slovakia, Sweden, Lithuania, Latvia, Estonia, Ireland, Finland.
Your country is not on the list? Please contact us. We’ll do our best to arrange a shipment.
The shipping costs are as follows:
Italy - free shipment
Austria, Germany, Slovenia, Netherlands, Belgium, Luxembourg, France (except for Corsica), Denmark, Sweden, Finland, Ireland, Czech Republic, Slovakia, Hungary - 5,00 €
Lithuania, Latvia, Estonia - 10,00 €
UK (except for Channel Islands) - 10,00 €
When will I receive my order?
Depending on where do we send to, the shipment usually takes from 1 to 6 working days, starting on the day after you’ve received the shipment confirmation. According to the destination, the estimated delivery time is as follows:
Italy - 2-3 working days
Slovenia - 2-3 working days
Austria, Germany - 3-5 working days
Netherlands, Belgium, Luxembourg - 3-5 working days
Czech Republic, Slovakia - 3-5 working days
Denmark - 3-5 working days
France (except for Corsica) - 4-6 working days
UK (except for Channel Islands) - 4-6 working days
Sweden - 4-6 working days
Lithuania, Latvia, Estonia - 4-6 working days
Ireland - 4-6 working days
Finland - 4-6 working days
Please bear in mind that these are approximations and that it could take a bit longer to receive your order. In case you are having troubles or you need further information, please contact us at info@otaoliveoil.com .
What happens after I’ve submitted my order?
Immediately after submitting your order, you will receive an order confirmation with an automatically generated e-mail.
After that, you will receive a shipment confirmation by e-mail, as soon as we arrange your shipment. Please be aware that we check our orders every day between 8am and 10am (GMT+2). Therefore, if you don’t immediately receive a shipment confirmation, you might receive it the day after.
How can I track my order?
You will receive a tracking number in your shipment confirmation e-mail.
What payment methods do you accept?
We accept the following payment methods:
Visa (credit and debit cards)
MasterCard (credit and debit cards)
Apple Pay
PayPal
American Express
Venmo
For further information, please check our Terms of sale or contact us at info@otaoliveoil.com